Creating an Exceptional Customer Experience
Aug
5
2021
Thu 12:00 PM to 1:00 PM
Online
Facilitated by NJSBDC Capital Team
Topic: Disaster Mitigation
CREATING AN EXCEPTIONAL CUSTOMER EXPERIENCE
with Tim Peter, Founder & President at Tim Peter & Associates
An omni-channel strategy rules because your customers don’t have an off switch anymore.
Businesses need to replace traditional customer service response with proactive customer experiences or they won’t survive.
In this webinar we will:
- Look at your Digital Customer Service Strategy
- Identify your objectives
- Understand where you are today
- Determine how to get where you, and your customers, want you to be
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Speaker(s): Charles Evans, Director of Business Development, Corporate Turnaround.
Co-Sponsor(s): U.S. Small Business Administration - Cares Act Grant
Fee: No Cost