Creating an Exceptional Customer Experience – The Customer Journey
Aug
19
2021
Thu 3:00 PM to 5:00 PM
Online
Facilitated by NJSBDC at Brookdale Community College
Topic: Customer Relations
(Second in the series)
Understanding your customer’s journey through their purchasing process is important. Understanding their journey has challenges in our omni-channel world – it isn't linear (to you…it very much is to them!) and it isn’t always on the same road or in the same vehicle!
Fee: No Cost