DEALING WITH EMPLOYEE BEHAVIORS IN YOUR WORKPLACE

This course is intended to provide participants with fundamental knowledge related to using varying methods and levels of coaching/counseling and corrective/disciplinary actions that are legally defensible, align with best practices, and are appropriate for the client’s business and industry. • Your Role as Supervisor/Manager in Managing Employees • Why Bother? - Legal aspects - Documentation - At-will doctrine - Consistency • Concerns For Supervisors/Managers - Living in the Fishbowl! - Understanding your liability • Identifying the basics -- and Knowing the Differences - Behavior-based vs. skill based • Determining/Knowing When To Take Action - Resolving conflicts effectively - Verbal discussion? Written warning? - When to ask for help • What Is “Progressive Discipline”? - Understanding when to use and not use this approach • Expectations and Best Practices • Summary / Questions & Answers REGISTRATION: https://attendee.gotowebinar.com/register/3982782239009468419

Speaker(s): Connie A. Mascioli, President & CEO Ridgedale Business Solutions

Fee: No Cost