Creating an Exceptional Customer Experience Webinar Part 1 of 3

Fri 1:00 PM to 3:30 PM
Topic: Disaster Mitigation

As Part 1 of this webinar series, this webinar will focus on how small businesses can develop and execute continuity of customer service practices to sustain business activities during periods of interrupted business service. This is a comprehensive, hands-on series that will provide an action plan for your business.

There will be 3 parts to this webinar series for a total of 7 hours. Please register for all sessions to lock the dates on your calendar.

Session 1: The Basics (2.5 Hours) Friday, Nov 6 @ 1:00pm

Session 2: The Plan (2.5 Hours) Friday, Nov 13 @1:00pm Link to Register

Session 3: The Metrics (2 Hours) Friday, Nov 20 @ 1:00pm Link to Register

Presented by: Tim Peter, Rutgers Business School Executive Education

Speaker(s): Tim Peter, Rutgers Business School Executive Education

Co-Sponsor(s): U.S. Small Business Administration - Cares Act Grant

Fee: No Cost