The Customer's Journey in an Omnichannel World

Sep
23
2021
Thu, Sep 23 12:00 PM to 1:00 PM
Online
Facilitated by NJSBDC Specialty Programs
Topic: Disaster Mitigation

THE CUSTOMER'S JOURNEY IN AN OMNICHANNEL WORLD

with Tim Peter, Founder & President at Tim Peter & Associates

Understanding your customer’s journey through their purchasing process is important.

Getting to know your customers comes with its own challenges in our omni-channel world– their journey may not be linear to you but it very much is for them!

In this webinar, you will:

  • Learn how to build successful omnichannel strategies
  • Understand how to identify your customers' needs & preferences
  • Address common issues that hinder a customer's experience

After submitting all of your information, please click Continue... to receive your Webinar Access Link.

Speaker(s): Charles Evans, Director of Business Development, Corporate Turnaround.

Co-Sponsor(s): U.S. Small Business Administration - Cares Act Grant


Fee: No Cost