THE CUSTOMER'S JOURNEY IN AN OMNICHANNEL WORLD

with Tim Peter, Founder & President at Tim Peter & Associates

Understanding your customer’s journey through their purchasing process is important.

Getting to know your customers comes with its own challenges in our omni-channel world– their journey may not be linear to you but it very much is for them!

In this webinar, you will:

• Learn how to build successful omnichannel strategies
• Understand how to identify your customers' needs & preferences
• Address common issues that hinder a customer's experience

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