Customer Service for Small Businesses: Strengthen customer experience and retention
Jul
21
2026
Tue, Jul 21 9:00 AM to 11:00 AM
Topic: Customer Relations
Customer Service for Small Businesses: Strengthen customer experience and retention
Event Date: July 21, 2026 Tuesday 9am - 11am
Location: CEZ Office: 2115 S Delsea Dr, Vineland, NJ 08360
Description:
This class focuses on building strong customer service practices that improve customer experience and increase retention. Participants will learn practical strategies for setting service standards, handling common challenges, and creating positive interactions that encourage repeat business and referrals.
Fee: No Cost
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Email: mark.rizzo@stockton.edu
Location
NJSBDC at Stockton University
CEZ Office
2115 S Delsea Dr, Vineland, NJ 08360
2115 S Delsea Dr, Vineland, NJ 08360
The NJSBDC is funded in part through a cooperative agreement with the